You can view your 2024 /25 rates now by accessing the Rating Information Database (RID) online or at one of our offices, in Rotorua, Tauranga or Whakatane.
2024/25 key dates
September - invoices sent out to ratepayers
30 September - If you have not received your invoice, please complete the online rates query form
20 October - Due date for all invoices except direct debits
31 October - all payments not received will incur a 10% penalty
30 June 2025 - Final due date for direct debit customers
July 2025 - Recalculation of direct debit for 2025/26 rating year