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- I have received a rates invoice - do I need to pay you?
- Why have I received a penalty notice for my rates?
- Why have I received a penalty notice when I have already paid?
- What do I do if I have paid my rates to the wrong council?
- Why did I receive a penalty when I paid my rates on time? I have more than one property
- When will my direct debit be processed if the date falls on a weekend or public holiday?
- When does my final direct debit payment need to be made?
- How do I change my direct debit ?
- How is my direct debit amount calculated for 2022-2023?
- How are direct debits different from automatic payments?
- How can I find my valuation reference?
- How do I update my email address?
- How do I update my postal address?