Historic under and over charging
- Why were some rates over or under charged in previous years?
- How many properties are impacted by historical over or under charging?
- How did you discover the over/under charging issue?
- If I’ve been over charged, am I eligible for a refund?
- If I’ve been under charged, will I get an invoice to cover the amount I should have been charged?
- How will I know if my property has been over or under charged?