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This help centre is for the rates year beginning
1 July 2022

For information on the rates year 1 July 2021 to 31 June 2022 click here

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  3. Historic under and over charging

Historic under and over charging

  • Why were some rates over or under charged in previous years? 
  • How many properties are impacted by historical over or under charging?
  • How did you discover the over/under charging issue?
  • If I’ve been over charged, am I eligible for a refund?
  • If I’ve been under charged, will I get an invoice to cover the amount I should have been charged? 
  • How will I know if my property has been over or under charged?
Bay of Plenty Regional Council Toi Moana
  • PO Box 364, Whakatāne 3158
  • 0800 884 880     0800 BOP RATES (0800 267 728)
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