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This help centre is for the rates year beginning
1 July 2022

For information on the rates year 1 July 2021 to 31 June 2022 click here

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  2. Paying your rates
  3. Failing to pay rates

Failing to pay rates

  • Why have I received a penalty notice for my rates?
  • Why have I received a penalty notice when I have already paid?
  • What do I do if I have paid my rates to the wrong council?
  • Why did I receive a penalty when I paid my rates on time? I have more than one property
  • What happens if I don’t pay on time or don’t pay my rates?
  • What’s the penalty if I don’t pay my rates?
  • What happens if I owe rates through my city / district council?
  • When do penalties apply?
  • How will I know if I have received a penalty for not paying my rates?
  • Can I get my penalty removed?
Bay of Plenty Regional Council Toi Moana
  • PO Box 364, Whakatāne 3158
  • 0800 884 880     0800 BOP RATES (0800 267 728)
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