Paying the Regional Council
- I have received a rates invoice - do I need to pay you?
- I didn't know about this change in charging rates, when was the decision made and why didn’t you let me know?
- When are my rates due?
- What payment methods do you offer?
- Do I have to pay the full amount at once?
- Can I pay my rates by credit card over the phone?
- Can I pay my rates online?
- Can I pay my rates in person or with cash?
- When will I be able to find out what the cost of my 2022 / 23 rates bill will be?
- What were my Regional Council rates last year?
- Why do you only have one instalment / invoice when my local council has two or more?
- Do you have an early payment discount?
- I’ve paid my Regional Council rates to the wrong council – what do I do?
- Can you send me a text or email reminder when my rates are due?
- Can I get my credit balance on my rates account at my district/city council transferred to you?