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This help centre is for the rates year beginning
1 July 2022

For information on the rates year 1 July 2021 to 31 June 2022 click here

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  2. Paying your rates
  3. Paying the Regional Council

Paying the Regional Council

  • I didn't know about this change in charging rates, when was the decision made and why didn’t you let me know?
  • When are my rates due?
  • What payment methods do you offer?
  • Do I have to pay the full amount at once?
  • Can I pay my rates by credit card over the phone?
  • Can I pay my rates online?
  • Can I pay my rates in person or with cash?
  • When will I be able to find out what the cost of my 2022 / 23 rates bill will be?
  • What were my Regional Council rates last year?
  • Why do you only have one instalment / invoice when my local council has two or more?
  • Do you have an early payment discount?
  • I’ve paid my Regional Council rates to the wrong council – what do I do?
  • Can you send me a text or email reminder when my rates are due?
  • Can I get my credit balance on my rates account at my district/city council transferred to you?
Bay of Plenty Regional Council Toi Moana
  • PO Box 364, Whakatāne 3158
  • 0800 884 880     0800 BOP RATES (0800 267 728)
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