Complete the online form to let us know when you would like your direct debit to be paused from and when you would like this to be restarted again.
You can set up an advance date on your direct debit so no payments will be taken over that period. Then on the recommenced date, your direct debit will restart once more, but your payments will be a bit higher than previous, as your direct debit will recalculate to include the missed payments.
We will let you know in advance what your new payment amount will be so you can budget for this change.