In setting up our new rates service, we performed a series of integrity checks to ensure that our technology system replicated the rates calculation results the territorial authorities across the region had assessed for the previous (2021/22) rating year.
These checks were done to ensure that our system performed as expected, in readiness for the 2022/23 rating year.
The process confirmed a 99.96% match against the rates collected by the city and district councils. It also revealed just over 5000 properties where the Bay of Plenty Regional Council’s rating factors had been incorrectly applied. This has resulted in both over and undercharging of regional rates for affected properties across the region for the 2021/22 rating year.