There are 140,000 rates invoices that will need to be emailed or posted across the region. To make sure that you have the best customer experience, and our staff can cope, for this first year we will be staggering sending the invoices out over a four-week period.
Below are the dates when invoices are being sent out across the region
2022/23 key dates
August / September - invoices sent out to ratepayers
28th September - If you have not received your invoice, please complete the online rates query form
20 October - Due date for all invoices except direct debits
31 October - all payments not received will incur a 10% penalty
30 June 2023 - Final due date for direct debit customers
July 2023 - Recalculation of direct debit for 2023/24 rating year