You can view the cost of your 2023 /24 rates now by accessing the Rating Information Database (RID) online or at one of our offices, in Rotorua, Tauranga or Whakatane.
2023/24 key dates
September - invoices sent out to ratepayers
28th September - If you have not received your invoice, please complete the online rates query form
20 October - Due date for all invoices except direct debits
31 October - all payments not received will incur a 10% penalty
30 June 2024 - Final due date for direct debit customers
July 2024 - Recalculation of direct debit for 2024/25 rating year