I’ve paid my Regional Council rates to the wrong council – what do I do? 06 May 2022 02:00 You will need to request a refund of the payment from the city or district council. You can find their contact details here. Related articles Do you have an early payment discount? When will I be able to find out what the cost of my 2022 / 23 rates bill will be? Why do you only have one instalment / invoice when my local council has two or more? Can you send me a text or email reminder when my rates are due? Can I pay my rates in person or with cash?