Can I pay my rates in person or with cash? 22 June 2022 22:05 Updated You can pay your rates in-person with Eftpos at our Regional Council offices located in Whakatāne, Rotorua and Tauranga. You will also be able to pay in person at your local NZ Post Store. Related articles What payment methods do you offer? When will I be able to find out what the cost of my 2022 / 23 rates bill will be? Can you send me a text or email reminder when my rates are due? Can I pay my rates online? Can I get my credit balance on my rates account at my district/city council transferred to you?