Please contact us and check that the property has been changed into your name and we have the correct mailing or email details. The seller’s lawyer is required to clear the rates balance for the whole rating year, and you may have paid a contribution to the rates. This partial payment will be included in the settlement statement balance from your lawyer. This is not something that council has information on.
You can contact us using the form on our website at www.boprc.govt.nz/rates-contact, or call us on 0800 BOP RATES (0800 267 728). Please have your valuation number handy.