Each property has its own rates account, so if you paid rates for multiple properties you’ll need to let us know which account the payments should be used for. Please send proof of payment or a remittance advice via our contact form so the payment can be allocated across your properties.
If you believe you have grounds for a penalty to be removed, you need to submit a written application requesting this. Before submitting the penalty removal request form, your outstanding balance needs to be paid in full, unless you have arranged an alternative payment agreement with the Regional Council.